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GE LUNAR is not only renowned for our line
of industry leading, dependable densitometers, our success is also firmly
based on our world-class service and support organization. GE LUNAR prides
itself on consistent, high-quality customer service and views these fundamental
values as the prerequisite for building successful, lasting relationships
with our customers. Our name has changed from Customer Support to Customer
Care...We are moving beyond support and truly caring for our most valued
asset...our customer.
Contact our award-winning Customer Care Department at the following numbers:
Note: Please have your system number available when calling.
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| Equipment/Service Inquiries:
1-800-437-1171 |
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GE LUNAR is continuously improving the performance
and efficacy of our products. We are pleased to announce the latest evolution
of our software: enCORETM 2004 Software
Version 8.10.027.
Version 8.x of GE LUNAR enCORETM
software, which supports all Prodigy Advance, Prodigy, DPX-Bravo, DPX-Duo,
DPX-NT, and DPX-MD+ densitometers running on a platform of XP Professional
is now available. This software update is available free of charge to all
GE LUNAR Customer Care Agreement and Warranty customers.
- Pediatric Updates
- Extended Gruen Zones for Ortho
- Hip Strength Analysis
- CAD-Computer Assisted Densitometry
- Total Body Analysis Enhancements
- Composition Enhancements
- Composer Flexibility Enhancements
- HIPAA Feature Enhancements
- Precision Calculator Available
- DICOM Enhancements
- Practice Management Tools
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enCORETM
Composer software includes both Physician Reports and Business
Reports. Physician Reports allows the user to input their recommendations
and/or evaluation of a patient's results based upon the analysis results.
Business Reports is a general query application of the patient
database. Patient lists can be generated based upon the criteria specified.
Detailed instructions for creating both types of reports are outlined
in the Composer Application Training Guide. Access the training
guide by selecting Composer through the Help menu in enCORETM
software.
Note: The training guide is available in software version5.0
and above...
There has been little work on the effect
of contrast agents and DEXA. Our general recommendation is that the
patient should wait for 72 hours to be scanned, to eliminate the possibility
of an effect on the measurement. Patients who have had myelograms in
the past may never be able to be scanned, given the long term retention
of that media. In general, however, one only needs to wait until the
radioactive or contrast material has cleared the system. This generally
occurs within 72 hours (or longer with slower metabolic rates). If you
are knowledgeable about transit times for specific agents, you can use
that time as a guide when to scan.
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Accurate number is especially important in
patients with four or six lumbar vertebrae. When in doubt, numbering
should begin at the level of the iliac crest, typically corresponding
to the L4-L5 disk space.
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Try using a damp sponge with a little mild
soap. Don't soak the area! We don't want the internal padding to become
soaked because the scanner may "see" the water as tissue during a scan.
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BUA (Broadband Ultrasound Attenuation) is
the interactionof ultrasounds with the medium in which they propagate.
BUA can be influenced by bone density, trabeculae quantity, spacing,
and orientation. SOS (Speed of Sound) represents the velocity of ultrasound
transmission through the bone. Stiffness Index is a combination of BUA
and SOD expressed in percentage of young adults (% T-score). Stiffness
index results expressed as T-scores are used to assist physicians in
the diagnosis of osteoporosis in the same way as are T-scores obtained
by X-ray absorptiometry.
Publications have shown that among normal
patients (no history of disease or fracture), there is no statistically
significant difference between left and right measurements of the same
patient; however, the variation from left and right is approximately
5%. It is, however, important to always perform follow-up measurements
on the same foot to monitor change over time.
 By signing up for Smartmail, you'll be
kept informed of latest changes on our website, such as when new courses
are available. Make sure you select Education and Bone Densitometry when
you sign up for Smartmail. By providing an accurate profile, you will only
get the information you requested. Click on the Smartmail Icon, or click here.
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